1
Review the written terms
Read the refund wording shown for your course before you pay. Save a copy with your receipt and cohort details.
Published refund guidance
Risk-Free TESOL Certification: Understand the Guarantee Before You Enrol
Considering the live online CVTE® TESOL programme? Review the seven-day money-back window, attendance conditions, non-refundable booking fee and request process before you make a payment.
This is a conditional money-back policy, not a no-payment free trial. Written terms supplied at enrolment govern your transaction.
How the guarantee works
A Clear Three-Step Refund Pathway
The guarantee gives an eligible learner a short period to experience the live training and make an informed decision. It does not remove the need to read the policy attached to the enrolment.
2
Attend and evaluate
Join the scheduled live sessions and participate fully. The attend-risk-free pathway is intended for learners who test the teaching experience in good faith.
3
Request within seven days
If the course is not the right fit, email support within seven days of enrolment and include the details listed below.
Refund eligibility
Know What Qualifies—and What Does Not
Cambridge Veritas’s published Terms describe a seven-day money-back guarantee for course fees. The attend-risk-free live-class pathway also expects genuine attendance and participation during the first week.
Attend-risk-free conditions
- Complete the scheduled classes in your first week.
- Do not miss more than 10 minutes of an individual class.
- Participate actively with the trainer and other learners.
- Book and attend the relevant group classes during the qualifying period.
- Send the request within seven calendar days of the enrolment date.
Exclusions and limits
- Booking fees, which reserve a place in a cohort, are retained.
- Requests received after the published seven-day window may not qualify.
- A learner whose access is terminated for violating the Terms of Use is not entitled to a refund.
- Missed, substantially late or non-participatory first-week classes may make an attend-risk-free claim ineligible.
- The guarantee does not promise employment, a visa, acceptance by an employer or a specific learning outcome.
Policy hierarchy: this page explains the published policy in plain language. The specific written terms, fee breakdown and conditions accepted for your enrolment control. Review the complete Cambridge Veritas Terms of Use before paying.
Request process
How to Submit a Refund Request
Send one complete written request as soon as you decide. A clear paper trail helps support verify the enrolment and respond without avoidable delays.
contact@cambridgeveritas.com
Include these details
- 1Your full name and the email address used to enrol
- 2Course name, cohort and enrolment date
- 3Order, invoice or payment reference
- 4A clear statement that you are requesting a refund
- 5Any information support requests to verify attendance or payment
Acknowledgement
Keep your sent message and the support acknowledgement.
Approved refund
Processing is stated as five to seven business days.
Course context
What You Are Evaluating in the CVTE® TESOL Pathway
Refund clarity matters, but it is only one part of a sound enrolment decision. Compare the actual delivery, assessment, trainer and graduate evidence as well.
120 learning hours
A three-month live online teacher-training pathway.
Observed practice
Teaching practice, peer feedback and portfolio-based assessment.
Named course leader
Led by Dr Krishnatrya, Lead Trainer and Course Director.
Reviewable evidence
Programme facts, graduate profiles, reviews and credential information.
Experience and accountability
Check the People and Evidence Behind the Promise
A refund policy is more useful when prospective learners can also identify the trainer, review graduate experience and verify who operates the course.
Academic leadership
Dr Krishnatrya
Lead Trainer and Course Director with a PhD from City, University of London and more than 15 years in education and training across five countries.
Review trainer credentialsGraduate evidence
Named learner experiences
Review attributable course feedback from CVTE® graduates such as Shivanshi Dhawan and Jasbir Reid. Testimonials describe individual experience and do not guarantee the same outcome for another learner.
Legal operator
Veritasbridge Learn Private Limited
Cambridge Veritas is operated by Veritasbridge Learn Private Limited, Building number 1-3064, Janta Block, Ram Nagar, Delhi 110032, India.
Refund guidance reviewed 6 October 2026. Check the written terms presented at enrolment for the version governing your transaction.
TESOL refund questions
Frequently Asked Questions
Clear answers about the seven-day window, covered fees, attendance, deferral and the CVTE® TESOL pathway.
Does the money-back guarantee apply to the CVTE® TESOL course?
Cambridge Veritas publishes a seven-day money-back guarantee for its course fees, and this page is the policy guide linked from the CVTE® pathway. Your checkout or written enrolment terms identify the exact fees and conditions that apply to your booking. Ask admissions for written confirmation before paying if any point is unclear.
When does the seven-day refund window begin?
The published Terms of Use state that the period begins on the date of enrolment, not the date of a later class or module. Send a request early enough that Cambridge Veritas receives it within seven calendar days.
Will I receive every amount I paid?
The guarantee covers eligible course fees. A separate booking fee is non-refundable because it reserves a cohort place. Your invoice and written enrolment terms should distinguish these amounts; request a written breakdown before paying if they do not.
How do I request a TESOL course refund?
Email contact@cambridgeveritas.com within the eligibility window. Include your name, enrolment email, course and cohort, enrolment date, payment reference and an unambiguous refund request. Keep the sent email and acknowledgement for your records.
How long does refund processing take?
Cambridge Veritas states that approved refunds are processed within five to seven business days. Your bank or payment provider may take additional time to display the credit after it has been issued.
Do I have to attend classes to qualify?
The attend-risk-free live-class pathway requires genuine first-week participation: complete the scheduled classes, miss no more than 10 minutes of a class, participate actively and book the relevant group sessions. The precise written terms supplied for your enrolment control if they differ.
Can I defer to another TESOL cohort instead of requesting a refund?
The published Terms state that a booking fee can be transferred when a learner defers to a future batch. Deferral availability, dates and any course-specific conditions should be confirmed in writing with admissions.
Is this a free TESOL trial?
No. This is a paid enrolment with a conditional refund pathway, not a no-payment free trial. If you want to experience Cambridge Veritas before paying for CVTE®, book the separate free live TESOL introduction class.
Who teaches the CVTE® TESOL programme?
CVTE® is led by Dr Krishnatrya, Lead Trainer and Course Director. Cambridge Veritas publishes his role and professional background on its About page so prospective learners can evaluate trainer experience before enrolling.
What should I do if an adviser gives me different refund information?
Ask for the difference to be resolved in writing before payment. Save the policy version and enrolment terms you accept. The current written checkout or enrolment terms govern your transaction; contact Cambridge Veritas if a marketing summary appears inconsistent.
Choose with clarity
Still Unsure About the Policy or Programme?
Ask for the current fee breakdown, cohort schedule and refund wording in writing—or experience the teaching approach in the separate free TESOL introduction class before you enrol.